Field Services
Overview
Time is money in the mining environment, where machines often run 24/7 under strenuous conditions. Excellent field service, backed by the right technology, can save both.
The Probe IMT Field Services offering includes installation, commissioning, maintenance and troubleshooting of all mining equipment. We use advanced diagnostic tools to get you back up and running as quickly as possible, and advanced technology to manage your maintenance needs.
Our trained teams install and maintain specific solutions, including Collision Prevention Systems (CPS) from Wabtec, BMS systems and OEM Harness solutions. Expert technicians can take care of everything from batteries, starters, alternators, lockout systems, the repair or replacement of wiring harnesses, air-conditioning repairs, and all auto-electrical maintenance.
Key Features Of Our Field Services Solution
Tailored service
Qualified service technicians are available through a man-on-site service or a mobile field service on-call for breakdowns.
Digital diagnosis
Digital diagnosis tools enable our specialised technicians to quickly identify and repair faults. Opus, a fully integrated field service solution, facilitates recording and sharing issues, aiding rapid decision-making.
Predictive maintenance
Having a digitised overview of equipment and its service history helps the team manage predictive maintenance effectively. Improved failure anticipation can help prevent unplanned interruptions.
Cost-saving
Based on skill and experience, the team can recommend efficient and cost-saving solutions. Our solutions are carefully chosen with a broader view of long-term functionality on a mine, ensuring our clients get the best return on investment.